Documentation Index
Fetch the complete documentation index at: https://docs.posta.co/llms.txt
Use this file to discover all available pages before exploring further.
Posta Services and Software
Posta is an omnichannel communication platform for high-volume transactional and marketing communications. Use Posta when a message has to move from structured data to a customer-facing deliverable, with production status, delivery events, and audit history attached.Online software and APIs
Posta turns records from your product, CRM, billing system, or marketing stack into API-driven communications. Each communication can:- Generate a document from templates, PDFs, HTML assets, images, fonts, and customer data
- Validate, enrich, and verify names, addresses, and communication data
- Run CASS and NCOA address-quality processing
- Create a physical mailpiece
- Coordinate email, text messaging, and notification delivery
- Return production, delivery, return, and interaction events through the API, Dashboard, webhooks, and exports
Custom printing and physical mail
Posta produces physical mail from your data, templates, and documents. Posta handles:- Custom letter printing
- Print-ready rendering
- Mail preparation
- Postage and mailpiece fee management
- Postal induction and carrier handoff
- Mailpiece production status
- Delivery status and return visibility
- Returned-mail and address-quality follow-up
Communication delivery
Posta coordinates communication delivery across physical and digital channels. Available channels and delivery outputs include:- Physical mail
- Packages and parcels
- Gifts
- Text messaging
- Push notifications
- In-app messages
- Web browser messages
- Location-based messages
- News-feed cards
- Webhooks and API-delivered status events
- Customer dashboards and operational exports
Managed campaigns and data services
For programs that need more than an API call, Posta provides managed communication services. Posta handles:- Campaign planning and execution
- Customer and consumer data procurement
- Audience selection and data preparation
- Data enrichment, validation, verification, and address-quality work
- Creative and document design
- Direct mail and multichannel outreach execution
- Topic-based monitoring of social websites, internet postings, web content, and online content
- Documentation, analysis, data storage, indexing, and searchable business data sets
- Reporting, tracking, operational analysis, advisory, implementation, and customer support
Technical support and software maintenance
Posta support covers implementation, account operations, software troubleshooting, and software maintenance. Available account-level features include:- Customer data platform and CRM-connected data integrations
- Online payment, billing, and link-shortening features
- Electronic signature, document review, and document sharing features
- Predictive analytics, predictive modeling, and automation tasks
- Technical support and critical issue support